Building Experts Institute Joins Forces with Brelly
Building Experts Institute Joins Forces with Brelly: Raising the Bar for Claims Expertise in the Age of AI
The property claims and restoration industry is at a crossroads. Claims are more complex, documentation standards are higher, and the demand for speed and defensibility has never been greater. At Building Experts Institute (BEI), we’ve always believed that the best outcomes are built on deep expertise, rigorous methodology, and practical, real-world training.
Today, we’re excited to announce a major step forward: BEI has been acquired by Brelly, the AI claims platform trusted by professionals and policyholders to deliver full, fair, and fast outcomes. This partnership fuses BEI’s expert-led curriculum with Brelly’s cutting-edge AI Claims Copilot—creating a new standard for claims handling: one where every claim interaction becomes a “learn-while-you-work” opportunity.
Why This Matters Now
The industry’s biggest challenges are clear:
Complex Claims: Multi-party losses, evolving building codes, and nuanced repairability decisions require more than generic answers.
Documentation & Defensibility: Carriers and courts demand airtight documentation and clear, source-linked rationale for every claim decision.
Speed & Accuracy: Delays and errors cost everyone—policyholders, contractors, and adjusters alike.
Traditional training can’t keep up with the pace and specificity required in today’s environment. Professionals need answers that are not just fast, but also teachable, defensible, and grounded in real-world methodology.
How BEI + Brelly Will Change the Game
By integrating BEI’s advanced training and certifications directly into Brelly’s AI Claims Copilot, we’re delivering:
Learn-While-You-Work: Every AI-powered answer is now backed by BEI “micro-explainers” and actionable checklists—so you get the right response and level up your judgment in the same click.
Expert Reports, Instantly: Generate BEI’s Repairability and Forensic Inspection reports automatically, using real claim data and field information—raising the bar for documentation and defensibility.
Audit Trails & Source-Linked Guidance: Every recommendation is verified against building codes, policy language, and claim facts, with a full audit trail—ensuring accuracy and transparency that generic AI tools simply can’t match.
What This Means for You
Whether you’re an adjuster, contractor, or policyholder advocate, this partnership delivers:
Faster, Fairer, More Defensible Claims: Cut claim handling time in half while raising the quality and defensibility of every file.
Continuous, Practical Learning: Move beyond theory—get step-by-step, real-world guidance as you work, and compound your expertise with every claim.
Confidence in Every Decision: Know that your answers are grounded in best-in-class instruction and verified by industry experts.
Leadership Perspective
Tobias Patch, Founder & CEO, Brelly:
“Claims are built and settled by people, and they’re resolved best when everyone shares the process. By weaving BEI’s expert training into Brelly’s AI, we deliver real-time answers that teach the 'why' and compound learning with every interaction; a huge win for our shared customers and another step toward claims done fully, fairly, and fast.”
Mathew Mulholland, Dean, Building Experts Institute:
“At Building Experts Institute, I’m excited to bring artificial intelligence directly into our training programs through our partnership with Brelly. In today’s claims environment, AI has become an essential tool, and now we can train professionals step-by-step on how to use it effectively in real-world claims. This partnership allows us to go beyond theory and provide practical, hands-on guidance—while continuing to deliver the same high-quality training our industry knows us for, only now enhanced with the power of AI.”
Matthew Danskin, Co-founder, Building Experts Institute:
“Better claims help starts with better facts. Brelly verifies every answer against building codes, policy language, and claim facts before it responds—ensuring guidance is accurate, precise, and source-linked with a full audit trail—in ways generalized AI tools can’t, putting even more distance between us and general-purpose AI.”
What’s Next?
We’re just getting started. In the coming weeks, you’ll see BEI’s curriculum and expertise woven directly into Brelly’s platform—delivering smarter, faster, and more actionable support for every claim.
Stay tuned for updates, and learn more about how this partnership will help you raise your game and deliver better outcomes for your clients and teams.
For questions or to get involved, contact us at [email protected] or reach out to our partners at Brelly.
